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Customer Service · Full-time

Direct employer

Customer service Representative

Sutherland

CairoEntry level · Not statedDeadline not published by employerChecked 1 Nov 2026
Illustration of an office desk with a laptop, notebook and Egyptian flag.

Published by employer

About this role

Role overview

Company Description

Sutherland is a global leader specializing in AI , automation , cloud engineering , and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worldwide.

With a strong emphasis on digital engineering services , we deliver innovative technologies and business process excellence , creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of 363 independent inventions , including 250 AI-based solutions with patents in key technologies that continuously enhance business operations and transform user experiences.

Sutherland’s cutting-edge solutions are delivered through a seamless "as-a-service" model , enabling rapid innovation and supporting sustainable business growth.

Job Description

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Role Description

We are hiring a Customer Service Representatives to handle customer inquiries and provide exceptional service.

Work Schedule

5 working days and 2 days off

Rotational shifts (Morning, Night, and Overnight) and Rotational days off

What We Offer

Highest salary in the market💸

Bonuses and incentives after probation period (3 months)

First three months KPI's are granted

Social and Medical insurance

Transportation provided 24/7🚌

Night shift allowance

Paid training

Qualifications

🔑 What we’re looking for:

• 🚨ENGLISH LEVEL B2 OR HIGHER IS A MUST🚨

💼 If you’re passionate about making a difference and love helping customers, we want YOU! 🌟

Additional Information

All your information will be kept confidential according to EEO guidelines.

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