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Product Expert - Mercedes Benz

Abou Ghaly Motors

ObourNot stated · Not statedDeadline not published by employerChecked 1 Nov 2026
Illustration of an office desk with a laptop, notebook and Egyptian flag.

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About this role

Role overview

Product Expert

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Role Purpose

Act as the product specialist for vehicles, technologies, and services, delivering exceptional customer experiences through product presentations, demonstrations, test drives, and vehicle handovers.

Key Responsibilities

  • Present vehicle features, technologies, and benefits to customers.
  • Conduct product demonstrations and test drives.
  • Support customers during vehicle delivery and setup of digital services.
  • Act as a brand ambassador and enhance showroom customer experience.
  • Maintain up-to-date product knowledge and support team training.
  • Bachelor's degree preferred.
  • Experience in automotive, sales, customer experience, or product specialist roles.
  • Strong communication and presentation skills.
  • Passion for automotive products and technology.
  • Customer-focused with excellent interpersonal skills.
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