Other · Not stated
Direct employerProduct Expert - Mercedes Benz
ObourNot stated · Not statedDeadline not published by employerChecked 1 Nov 2026

Published by employer
About this role
Role overview
Product Expert
Read full role
Role Purpose
Act as the product specialist for vehicles, technologies, and services, delivering exceptional customer experiences through product presentations, demonstrations, test drives, and vehicle handovers.
Key Responsibilities
- Present vehicle features, technologies, and benefits to customers.
- Conduct product demonstrations and test drives.
- Support customers during vehicle delivery and setup of digital services.
- Act as a brand ambassador and enhance showroom customer experience.
- Maintain up-to-date product knowledge and support team training.
- Bachelor's degree preferred.
- Experience in automotive, sales, customer experience, or product specialist roles.
- Strong communication and presentation skills.
- Passion for automotive products and technology.
- Customer-focused with excellent interpersonal skills.