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Operations · Not stated

Recruitment agency · SSC HR Solutions

Store Manager (Retail)

Employer not disclosed by SSC HR Solutions

Giza / 6th of October / Giza GovernorateManager · Not statedDeadline not published by employerChecked 2 Nov 2026
Illustration of an office desk with a laptop, notebook and Egyptian flag.

About this role

Role overview

Job Purpose:*

To lead the store to deliver an iconic, world-class customer experience, drive sales and profitability, and build a high-performing team that lives the Victoria's Secret brand values: Passion, Customer Obsession, and Empowerment.

*Key Responsibilities:*

*A. Sales & Business Leadership:*

  • Own full P&L responsibility for the store - drive sales, KPIs (Conversion, UPT, ADS, AUR)
  • Analyze sales reports and create strategic action plans to achieve monthly and yearly targets
  • Drive loyalty program (Angel Card), Bra Fit events, and new collection launches

*B. Customer Experience:*

  • Ensure every customer receives an elevated, intimate and inclusive bra fitting and styling experience
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Full role details

  • Model VS Selling Behaviors - Greet, Discover, Fit, Style, and Inspire loyalty
  • Handle VIP and escalated customer concerns with professionalis m

*C. Team Leadership & Development:*

  • Recruit, train, coach and retain top talent - build a strong pipeline of Assistant Managers and Supervisors
  • Conduct daily huddles, weekly trainings on product knowledge (Bra, Panty, Beauty, PINK)
  • Drive performance management, succession planning and engagement

*D. Operations & Visual Merchandising:*

  • Ensure full compliance with VS Visual Merchandising guidelines, brand standards and VM directives
  • Maintain operational excellence: Stockroom, inventory accuracy, shrink control, health & safety, and audit compliance
  • Ensure all promotions, pricing, and marketing are executed flawlessly

Qualifications:*

  • Bachelor's Degree preferred
  • 4+ years of Store Management experience in premium / luxury fashion, beauty, or lingerie retail (Zara, H&M, Sephora, etc.)
  • Proven track record of achieving sales targets and leading large teams (15+ staff)
  • Strong business acumen, fluent in English, excellent communication skills
  • Passion for Victoria's Secret brand and empowering women .
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